How do I view email templates in aircraft?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
How do I add an email template to the aircraft?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
6. |
Click on the ADD button. |
![](https://flydocssupport.kayako.com/media/url/bT7HDRg8xFZ8ym5tEkiXVQqDdaXRdOv1) |
7. |
Fill the required details. |
![](https://flydocssupport.kayako.com/media/url/44GaLtQa13ZS6KkZ6ZqffZ2trQrXHoHj) |
8. |
Click on the SAVE button. |
![](https://flydocssupport.kayako.com/media/url/zi4iuOTLDGCG1IMBuTsv2vHX5II4bJr5) |
9. |
It will open a Popup message. Click on OK. |
![](https://flydocssupport.kayako.com/media/url/fPqPojveHX83JhdQtUFv7bIEJj7We5iA) |
How do I edit the email template in the aircraft?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
6. |
Click the asset from the grid, to be edited. |
![](https://flydocssupport.kayako.com/media/url/kcHBoqfuJ4nVCxn3LE6GKciHG3LxlP03) |
7. |
Click on the EDIT button. |
![](https://flydocssupport.kayako.com/media/url/A0pvsc8ay1PN4wrxu9Sl7dKiVSUVlxKW) |
8. |
Fill the required details. |
![](https://flydocssupport.kayako.com/media/url/44GaLtQa13ZS6KkZ6ZqffZ2trQrXHoHj) |
9. |
Click on the SAVE button. |
![](https://flydocssupport.kayako.com/media/url/zi4iuOTLDGCG1IMBuTsv2vHX5II4bJr5) |
10. |
It will open a Popup message. Click on OK. |
![](https://flydocssupport.kayako.com/media/url/DokTenoUbR9yUyko4zibO5dCpT8Uop5F) |
How do I delete the email template in the aircraft?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
6. |
Click the asset from the grid, to be deleted. |
![](https://flydocssupport.kayako.com/media/url/kcHBoqfuJ4nVCxn3LE6GKciHG3LxlP03) |
7. |
Click on the DELETE button. |
![](https://flydocssupport.kayako.com/media/url/G4yBrFEebMLQqguy0p3N2xGoso8NLb1D) |
8. |
It will open a Popup message. Click on OK. |
![](https://flydocssupport.kayako.com/media/url/5KAS4rymwYDNfr3MYmczAncefGRps7SH) |
9. |
Another Popup message will be open. Click on OK. |
![](https://flydocssupport.kayako.com/media/url/kLIjZHJ9PX0KoI5wOCrFYGKt8NaHrO3R) |
How do I view an audit trail of the email template?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
6. |
Click on the AUDIT TRAIL button. It will open the Audit Trail page in a new window. |
![](https://flydocssupport.kayako.com/media/url/YSVnjOcsactYn7waiTwvBIO3uvujJsH4) |
7. |
Select filter types to filter the Audit Trail Report. Like filter by keyword, filter by operations, filter by date, filter by the client, etc. |
![](https://flydocssupport.kayako.com/media/url/BMawrSGHzF1qSdPPKTLuC2DmrlAvM0Eh) |
8. |
Click on the FILTER button to filter the Audit Trail report. It will show filtered data into the grid. |
![](https://flydocssupport.kayako.com/media/url/OX4Y9NViiH31QiuInFxRbrgryxG2XPgi) |
How do I export the audit trail of the email template?
1. |
Login to your account using your current username and password. |
|
2. |
Click on the Asset / Lease Management Tab. |
![](https://flydocssupport.kayako.com/media/url/B5sgvq9Cxl3gcfrufhYGQ4qQXCL6jrk7) |
3. |
Hover on Claim Management and click on the Aircraft Tab. |
![](https://flydocssupport.kayako.com/media/url/IvXbCwnGeaIBNR5WYZVTVFtYsDbBGwkT) |
4. |
Hover on the CONTROLS button and click on the Email Template. It will open in a new window. |
![](https://flydocssupport.kayako.com/media/url/9geHed7QJzzxISYY7Xn3TZ3ul2vKomTB) |
5. |
Select Client. |
![](https://flydocssupport.kayako.com/media/url/dpiqnoMi7SOpcrBwk9wTFMAQKp9gw09N) |
6. |
Click on the AUDIT TRAIL button. It will open the Audit Trail page in a new window. |
![](https://flydocssupport.kayako.com/media/url/YSVnjOcsactYn7waiTwvBIO3uvujJsH4) |
7. |
Select filter types to filter the Audit Trail Report. Like filter by keyword, filter by operations, filter by date, filter by the client, etc. |
![](https://flydocssupport.kayako.com/media/url/BMawrSGHzF1qSdPPKTLuC2DmrlAvM0Eh) |
8. |
Click on the EXPORT button. |
![](https://flydocssupport.kayako.com/media/url/AjIrEqSU8Xt7i0IONX5I38te5I22Gomf) |
9. |
It will show you Popup asking whether you want to open or save the file. |
![](https://flydocssupport.kayako.com/media/url/2wL4I0KgYb6exTZzf1Umq2bIhKvJcWHo) |
Lauren Partridge
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