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How do I manage escalation details?

Table of Contents

How do I view escalation details?

1. Login to your account using your current username and password.
2. Click on the Asset / Lease Management Tab.
3. Hover on Lease Management and click on the Landing Gear Tab.
4. Select Client.
5. Go to end of that row and Click on view icon. It will open new window.
6. Select the row from the grid.
7. Click on VIEW button. It will open new window.
8. Click on Maintenance Events tab.
9. Click the asset from the grid.
10. Click on MANAGE button.
11. Click on Escalation Details tab.

How do I edit escalation details?

1. Login to your account using your current username and password.
2. Click on the Asset / Lease Management Tab.
3. Hover on Lease Management and click on the Landing Gear Tab.
4. Select Client.
5. Go to end of that row and Click on view icon. It will open new window.
6. Select the row from the grid.
7. Click on EDIT button. It will open a new window.

Note: EDIT button is disable, if "Work Status" is "Approved".
8. Click on Maintenance Events tab.
9. Click the asset from the grid.
10. Click on MANAGE button.
11. Click on Escalation Details tab.
12. Click the asset from the grid.
13. Click on EDIT button.
14. Fill the required details.
15. Click on SAVE button.
16. It will open a Popup message. Click on OK.
17. It will open a Popup message. Click on OK.

How do I filter audit trail of escalation details?

1. Login to your account using your current username and password.
2. Click on the Asset / Lease Management Tab.
3. Hover on Lease Management and click on the Landing Gear Tab.
4. Select Client.
5. Go to end of that row and Click on view icon. It will open new window.
6. Select the row from the grid.
7. Click on VIEW button. It will open new window.
8. Click on Maintenance Events tab.
9. Click the asset from the grid.
10. Click on MANAGE button.
11. Click on Escalation Details tab.
12. Click on AUDIT TRAIL button. It will open Audit Trail page in a new window.
13. Select filter types to filter Audit Trail Report. Like filter by keyword, filter by operations, filter by date, filter by client etc.
14. Click on FILTER button to filter Audit Trail report. It will show filtered data into grid.

How do I export audit trail of escalation details?

1. Login to your account using your current username and password.
2. Click on the Asset / Lease Management Tab.
3. Hover on Lease Management and click on the Landing Gear Tab.
4. Select Client.
5. Go to end of that row and Click on view icon. It will open new window.
6. Select the row from the grid.
7. Click on VIEW button. It will open new window.
8. Click on Maintenance Events tab.
9. Click the asset from the grid.
10. Click on MANAGE button.
11. Click on Escalation Details tab.
12. Click on AUDIT TRAIL button. It will open Audit Trail page in a new window.
13. Select filter types to filter Audit Trail Report. Like filter by keyword, filter by operations, filter by date, filter by client etc.
14. Click on EXPORT button.
15. It will show you Popup asking whether you want to open or save file.
Note:- If you do not see this option appear it is due to access restrictions for your user account. please contact an administrator.
Choose files or drag and drop files
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  1. Lauren Partridge

  2. Posted
  3. Updated

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