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How do I login using 2-Factor Authentication?

1.
Go to Browser and Type the URL shown in the image.

2.
Login to your account using the username and password provided. A new window will open.

3.
For first-time users below screen will appear which will have a code, either user can use code or QR code available to add an account in Google Authenticator or Microsoft Authenticator.


4.
Download the Authenticator applications below -

1)  Google Authenticator: install it on your handheld device. Click on "Get Started".

OR

2) Microsoft Authenticator: install it on your handheld device. Click on "I Agree"
5.
Set Up your Account by scanning the QR code on the flydocs login screen.

Note: Use scan and scan the QR code using Scan a QR code for both the Authenticator Application or enter code by clicking on the setup key with the help of the screen shown in Step 2 and add the account for Google Authenticator.

Only once does the account needs to be added, not required from the second instance.

Once the account is added Authenticator will start generating OTP at frequent intervals.

We just need to click on the Profile which was added after scanning the QR Code either by Google or Microsoft Authenticator.

6.
Click on CONTINUE in Step 3, a new page will open where the user can enter verification OTP.

Note: Enter the code generated in Google Authenticator OR Microsoft Authentication Application in the OTP field. After verification, the site can be accessed.

"Ensure you submit the current OTP because it refreshes every 30 seconds."


FAQs

What if it shows the OTP Expired on Google Authenticator?
  • Answer: You need to follow the steps below - 
1. On the Google Authenticator App on your handset, Tap on the Three dots in the top right corner.
2. Tap on the "Settings" option from the dropdown selections
3. Tap on the "Time correction for codes", then on the next page click on "Sync Now".

Note: After the syncing is done, once again try with OTPs.
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  1. Lauren Partridge

  2. Posted
  3. Updated

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