How do I enable/disable 2-Factor Authentication for a user?
How do I enable/disable 2-Factor Authentication for a user?
1.
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Login to your account using the username and password provided.
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2.
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Hover over the Users tab and Click on Users Tab.
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![](https://flydocssupport.kayako.com/base/media/url/ugCANo2cVYWM9l8TFIADTThDIkUGZgQy) |
3.
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Click the User from the grid. The row will become highlighted once selected.
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![](https://flydocssupport.kayako.com/base/media/url/uprmesxIpYPTLLHXr2BN4YIRlTRvGLxp) |
4.
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Click on EDIT button
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![](https://flydocssupport.kayako.com/base/media/url/PjznlgjYcqbLtv5fLfl5MUp2aUxJHsa4) |
5. |
User will be able to find the "Two Factor Authentication:" field on the left side of the User Page.
From here, user can enable/disable 2-Factor Authentication for the respective user. |
![]() ![](https://flydocssupport.kayako.com/base/media/url/hfghxUee4ghtzqT9WNTgaXm1zccVPYca) |
6.
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Click on the SAVE button to update any changes made. |
![](https://flydocssupport.kayako.com/base/media/url/iafkNMukpA77ioJNJMcYhApHao2E892S) |
7. |
It will open a pop up message. Click on OK button.
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![](https://flydocssupport.kayako.com/base/media/url/Bc7gyc1vpDDybFnqwBFyl22m2jhN9SZM) |
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Ramkrishna Sahada
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